Questions, answered.
Don't see yours? Text me at 563-580-7440 and I'll get back to you the same day.
Booking and payment
When are you available?
Weekday evenings and weekends. Open slots show up when you book, and longer jobs block out the time after them so nothing gets rushed.
How do I pay?
After the job is done and you're happy with it. Venmo, Cash App, card or cash. No deposits.
What area do you cover?
Dubuque and the surrounding area: Asbury, Peosta, Epworth, Sherrill, Farley, East Dubuque, IL. Not sure if you're in range? Text me your address.
Can I reschedule or cancel?
Yes. Just reply to your confirmation text. A heads up the day before is appreciated.
Parts
Do you bring the parts?
For brake jobs, send your VIN when you book and I buy the exact parts before I come, billed at cost + 10%. For TV mounts I can bring a bracket the same way.
Can I buy my own parts?
Sure. Send the part number or a photo of the box when you book and I'll check the fit. If the parts are missing or wrong when I get there, there's a $40 trip fee.
What brands do you use?
Quality aftermarket or OEM-equivalent parts from local parts stores. If you want a specific brand, note it when you book.
The work
What's the 90-day guarantee?
If something I did isn't right within 90 days, I come back and fix it free. Parts also carry their own manufacturer warranty.
What if you find a bigger problem than I booked?
I'll show you what I found, and you won't pay for the visit. Then it's your call: I can quote the fix if it's something I do, or point you to a good shop. Any parts I picked up go back to the store, not on your bill. If your car isn't safe to drive, I'll tell you plainly.
Do I need to be home?
For home jobs, yes. For brake jobs in your driveway, just be reachable by text and leave me the keys.
What don't you do?
Anything that needs a licensed pro, like electrical or plumbing, plus bigger car repairs like engine, transmission or electrical diagnosis. I'll point you to someone good.
Can I bundle jobs?
Yes, and it saves you money. Extra hanging items are $15 each, a second TV is $75, and an oil change is +$20 with any brake job.
Ready to cross something off?
Pick a service and a time. Takes about two minutes.